Characteristics of a Valuable Done Increment
In Scrum, delivering a valuable Increment at the end of each Sprint is crucial for meeting customer needs and achieving business goals. This article explores what makes a done Increment valuable, with a focus on the PSPO I exam.
Exam Question
A done increment is valuable if:
(choose the best two answers)
- A. It is likely to increase customer satisfaction
- B. It meets the business analyst’s specifications
- C. It is delivered when the Product Owner expected it
- D. It reduces long-term operational costs
- E. It has all the features that the Product Owner wanted in that Sprint
Correct Answers
A. It is likely to increase customer satisfaction
D. It reduces long-term operational costs
Explanation
Correct Answers
A. It is likely to increase customer satisfaction:
Delivering an Increment that increases customer satisfaction ensures that the product meets user needs and expectations. This is a key indicator of value, as satisfied customers are more likely to continue using the product and recommend it to others.
D. It reduces long-term operational costs:
An Increment that reduces long-term operational costs adds value by making the product more sustainable and cost-effective to maintain. This can include improvements in efficiency, scalability, and maintainability.
Incorrect Answers
B. It meets the business analyst’s specifications:
While meeting specifications is important, it does not necessarily equate to value if those specifications do not align with customer needs or business goals.
C. It is delivered when the Product Owner expected it:
Timely delivery is important for planning and stakeholder communication, but it does not inherently determine the value of the Increment.
E. It has all the features that the Product Owner wanted in that Sprint:
Including all desired features may be important, but the value is ultimately determined by how well those features meet customer needs and business objectives.
Responsibilities in Scrum
- Product Owner: Accountable for maximizing the value of the product by effectively managing and prioritizing the Product Backlog.
- Scrum Master: Facilitates the Scrum process and ensures that Scrum principles are followed to deliver valuable Increments.
- Developers: Responsible for delivering a potentially releasable Increment that meets the Definition of Done and provides value.
Relevance to the PSPO I Exam
Understanding what makes an Increment valuable is crucial for the PSPO I exam. This knowledge helps Product Owners prioritize work effectively and ensures that the Scrum Team delivers Increments that meet customer needs and business objectives.
Key Takeaways
- A valuable Increment increases customer satisfaction and reduces long-term operational costs.
- Meeting specifications and timelines are important but do not inherently determine the value of an Increment.
- Effective Product Backlog management and prioritization are essential for delivering valuable Increments.
Conclusion
A done Increment is valuable if it increases customer satisfaction and reduces long-term operational costs.

Get ready for the official PSPO I exam
320 PSPO I practice questions, each with an in-depth explanation like the one above.
- Practice Mode: study at your own pace and choose the test length.
- Mock Exam Mode: 80 random questions in 60 minutes, like the real exam.
$29 is ScrumPrep's one-time price. The official PSPO I exam fee ($200) is paid separately to Scrum.org.
More PSPO I exam questions
- True or False: Product Owners must specify complete acceptance criteria for a Product Backlog item before the Developers can select the item in Sprint Planning.
- In order to maximize the value of the product, a Product Owner needs awareness of the following:
- How small should a “ready” Product Backlog item be?” (PSPO I)
- True or False: Product Owners must create clear and unambiguous acceptance criteria for each Product Backlog item before it may be selected in Sprint Planning.
- True or False: A Product Owner with multiple teams working on one product should maintain separate Product Backlogs for each team.
