Maximizing Scrum Team Productivity
A Scrum Master’s role is pivotal in ensuring that a Scrum Team works effectively and efficiently. Among the various responsibilities, facilitating team decisions and removing impediments are key actions that directly impact the team’s productivity.
Exam Question
Of the following choices, what is the most effective way a Scrum Master can keep a Scrum Team working at its highest level of productivity? (choose the best answer)
- A. Facilitate Scrum Team decisions and remove impediments.
- B. Ensure the meetings start and end at the proper time.
- C. Prevent changes to the backlogs once the Sprint begins.
- D. Keep high value features high in the Product Backlog.
Correct Answer
A. Facilitate Scrum Team decisions and remove impediments.
Explanation
Why A is Correct
A. Facilitate Scrum Team decisions and remove impediments:
The Scrum Master is responsible for facilitating team decisions and helping to remove any obstacles that might hinder the team’s progress. By enabling the team to make decisions autonomously and ensuring that impediments are promptly addressed, the Scrum Master fosters an environment where the team can operate at peak productivity. This approach empowers the team, promotes self-management, and supports continuous improvement.
Why B, C, and D are Incorrect
B. Ensure the meetings start and end at the proper time: While it is important for meetings to be timeboxed, simply starting and ending meetings on time does not directly impact the overall productivity of the team. The focus should be on the content and outcomes of the meetings rather than their timing.
C. Prevent changes to the backlogs once the Sprint begins: The Scrum framework allows for adaptation and flexibility. Preventing changes to the backlogs entirely contradicts the principles of Scrum, where adapting to change is valued over following a fixed plan.
D. Keep high value features high in the Product Backlog: Ensuring that high-value features are prioritized in the Product Backlog is the responsibility of the Product Owner, not the Scrum Master. The Scrum Master’s role is to support the team in delivering value efficiently.
Key Points
- Facilitation: The Scrum Master facilitates team decision-making processes.
- Impediment Removal: The Scrum Master actively removes impediments to ensure smooth progress.
Responsibilities in Scrum
- Product Owner: Ensures the Product Backlog is ordered and refined to maximize value and align with the team’s capacity.
- Scrum Master: Facilitates Scrum events, removes impediments, and helps teams adhere to Scrum principles.
- Developers: Plan, manage, and execute all tasks necessary to deliver a potentially shippable Increment, ensuring quality and adherence to the Definition of Done.
Relevance to the PSM I Exam
Understanding the Scrum Master’s role in facilitating team decisions and removing impediments is crucial for the PSM I exam. This knowledge highlights the importance of empowerment, self-management, and continuous improvement within the Scrum framework.
Conclusion
The most effective way for a Scrum Master to keep a Scrum Team working at its highest level of productivity is by facilitating team decisions and removing impediments. This approach fosters an environment of autonomy, self-management, and continuous improvement, ultimately leading to higher productivity and better outcomes.

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More PSM I exam questions
- The Scrum Master observes the Product Owner struggling with ordering the Product Backlog. What is an appropriate action for the Scrum Master to take?” (PSM I)
- A Scrum Master is introducing Scrum to a new Team. The Team has decided that a Sprint Retrospective is unnecessary. What action should the Scrum Master take?
- You have just been hired by a company new to Scrum. Your management has assigned you to be the Scrum Master of six new Scrum Teams. These teams will build one product. Select two conditions you should strive for in this scenario.” (PSM I)
- Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are two good options for the Scrum Master?
- What techniques could the Scrum Master use when the Scrum Team gets caught in an internal disagreement about which agile practices to apply?
