Each stakeholder has a different personality which is described in the DISC model (Dominant, Inspiring, Steadiness, Conscientious).
When approaching a dominant stakeholder with a situation, what is a good approach?
(choose the best two answers)
A. Urge him/her to escalate.
B. Apologize, take the blame, and ask for advice.
C. Provide options.
D. Offer solutions.

Product A is a big revenue producer; it has:
– high Current Value and low Unrealized Value.
Product B is a new product with a lot of potential; it has:
– low Current Value and high Unrealized Value.
Using those two data points and taking a long-term view, which of the options below should you pursue?
(choose the best answer)
A. Invest equally in both products.
B. Weight your investment toward Product A; you do not want to risk losing customers.
C. Weight your investment toward Product B; since it has more potential.

Which of the following are required by Scrum?
(choose all that apply)
A. Release burndown diagram
B. Burndown chart
C. Feature burn-up
D. Critical Path Analysis
E. Refactoring
F. Project Gantt chart
G. None of the above

You work as a Product Owner for a small company and your Scrum Team employee retention rate has been falling. Data from exit interviews suggests that the Developers are:
– Frustrated by interruptions and low-value meetings.
– Feel that their work is not “meaningful.”
You need to address this quickly, since the cost to train new Developers is very high in a small organization like yours.
To increase the likelihood of improving the retention rate, what additional measurements should you consider when determining improvements?
(choose the best answer)
A. The Innovation Rate, which is the ratio of new work to total work.
B. The On-Product Index, the ratio of product work to total work.
C. Employee Net Promoter Scores.
D. All of the above.

As a Product Owner you become aware that the quality assurance criteria, defined in the Definition of Done, were not met for the latest Increment. Which of the following statements are true?
(choose the best four answers)
A. The Scrum Team should not release the Increment.
B. The project manager cannot effectively update the plan.
C. The next Sprint may be interrupted when quality issues are encountered.
D. The indication of progress on the Product Backlog is not transparent.
E. The incomplete Sprint Backlog items should be returned to the Product Backlog.

What are the accountabilities of a Tester on a Scrum Team?
(choose the best two answers)
A. There is no specific tester role.
B. Creating code coverage reports for the test manager.
C. Finding bugs to assure quality.
D. Everyone in the Scrum Team is responsible for the quality of the product.
E. Checking the work of the Developers.