As a manager during your discussions with Developers, you observe that they do not feel connected to the work they are doing. They lack engagement and seem to be just going through the motions. What should you do?
(choose the best answer)
A. Create a bonus pool with a monthly award for the team member that contributes most to customer success.
B. Implement a reward system based on customer satisfaction, in which a team’s boss is based on how much customer satisfaction improved.
C. Help the team to create a shared and compelling vision for the product.
D. Hold a team-building event with motivational speakers and group activities to try to boost the team’s morale.

You manage a product development organization. Susan, a Developer comes to you, frustrated with how her team is making decisions. She has many years of experience in a particular technology and feels her opinion is not being respected. Susan asks for your help in getting the other members of the team to consult with her on technology decisions in her area of expertise. You deeply respect her opinion and feel that she may have a point. To respond, you decide to:
(choose the best answer)
A. Meet with the team to discuss Susan’s concerns, explaining how you feel that her views should be respected.
B. Ask Susan whether she has discussed the issue with her other team members, and whether she has raised the issue with the Scrum Master.
C. Help Susan find a position on another project where her skills are needed, and where she is likely to be more respected.
D. Encourage Susan to enlist the Scrum Master’s help in learning how to become a better coach and mentor to other team members.

What traditionally “good” behavior can impede the adoption of an agile culture?
(choose the best answer)
A. Encouraging specialization.
B. Rewarding outstanding individual performance.
C. Enforcing organization-level technology standards
D. Rewarding high utilization.
E. Managing to: fixed scope, schedule, and budget goals.
F. All the above.

Teams are most effective when:
(choose the best answer)
A. They consist of team members who are shared across multiple initiatives at a time, because then they can take advantage of time otherwise spent waiting to do productive work.
B. They consist of team members who work only on one product and team at a time, so that they can focus.
C. They consist of team members who have broad enough skills to do many kinds of work, but who are not deeply specialized in any one area.
D. They consist of people who have mostly deeply specialized skills.

True or False: Velocity is a useful measure to compare the performance of two or more teams.
A. True
B. False

Which Scrum Event most helps a Scrum Team to continuously improve?
(choose the best answer)
A. The Sprint Retrospective
B. The Daily Scrum
C. The Sprint Review
D. The Sprint Planning
E. Refinement