You manage a development organization. The Scrum Master of one of the Scrum Teams you are responsible for requests that you only communicate with the team through her. What do you do?
(choose the best answer)
A. Agree to her request yet indicate that there may be occasions where you may still communicate directly with the Scrum Team. As a leader it’s your responsibility to help the team retain focus.
B. Don’t agree to her request. Explain that management holds you accountable for the Scrum Team’s results, and that you need access to the team to fulfill your responsibilities.

You manage a development organization. A member of one of your Scrum Teams keeps being interrupted by the “Operations Group”, due to his domain expertise on a legacy application that is critically important to another part of your organization. The Scrum Team has approached you to help them fix this issue. What can you do to help them?
(choose the best answer)
A. Work with the Scrum Team to help transfer the knowledge to another individual outside the Scrum Team for future occurrences.
B. Talk to the Product Owner and let them deal with the situation.
C. Send someone from the team to work with the Operations Group to avoid interruptions.
D. Explain that the Operations work is important and ask them to find a way to accommodate the work.

True or False: In an Agile organization the manager is still responsible for the personal development of the members of a Scrum Team.
A. True
B. False

You are a Product Owner. The Developers are close to the end of a Sprint and asks you for 3 extra days to complete their work. They feel that if they do not get the extra time they might look bad in front of stakeholders, who are already skeptical of using an agile approach. What should you do?
(choose the best answer)
A. Ask the Developers to commit to what was agreed and find a solution for the problem.
B. Ask the Developers to work longer hours to meet their goal.
C. Cut back on testing, or leave some items incomplete, so long as the Developers can “substantially meet” their goal.
D. Agree to extend the Sprint but ask the team to be more realistic when they plan Sprints in the future.
E. Do not extend the Sprint and stick to the original time-box. Work with the stakeholders to explain why transparency and openness are important.

What measure does NOT provide relevant or useful information about a team’s ability to deliver value to the user/customer in the future?
(choose the best answer)
A. User/customer satisfaction trends.
B. Story points delivered trends.
C. Consistent achievement of Sprint Goals.
D. Technical debt trends.

Which of the following stances would make an agile initiative easier to approach?
(choose the best answer)
A. “Stakeholders are the best judges of value delivered.”
B. “Unexpected things will happen. If we learn from them, it is acceptable.”
C. “I dislike surprises; they are a sign someone has not done their homework.”
D. “Managing to the plan is the mark of a great project manager.”
E. “Successful projects finish on-time, on-budget, and delivered the agreed-upon features.”
F. “Projects fail because people lack initiative and do not take ownership.”
G. “Most projects fail because they did not focus enough on planning.”
H. “We value predictability above everything.”