A Product Owner focuses on how easily customers can adopt the product, how much of its functionality gets used, and what customers say directly. Lines of code and avoiding scope change say nothing about value.
Exam Question
What things might a Scrum Product Owner focus on to ensure the product delivers value?
(choose all that apply)
A. How swiftly and easily the product can be consumed and used by the customers.
B. The size of the product in “lines of code”.
C. How much of the functionality of the product is being utilized.
D. Direct customer feedback.
E. Minimizing changes to project scope.
Correct Answer
A, C and D.
Why This Is the Correct Answer
Value is realized when customers use the product and benefit from it. Adoption speed shows whether the product fits customers’ needs and context without friction. Usage data shows which parts deliver value and which are rarely touched and may be waste. Direct feedback adds context that numbers miss, such as why a feature confuses people. Together these give the Product Owner evidence to order the Product Backlog. Measures of size or of plan adherence describe effort and control, not value, so they do not help the Product Owner make better decisions about the product.
Why the Other Options Are Wrong
B. The size of the product in lines of code. Code size measures output, and more code often means more cost. It shows nothing about customer value.
E. Minimizing changes to project scope. Scrum expects change as the team learns. Freezing scope can lock in low-value work.
Exam Tip
For “choose all that apply” value questions, keep every option tied to customer behavior or feedback and drop options about size, effort or scope control.
Key Takeaways
- Adoption, usage and feedback are evidence of value.
- Lines of code measure output, not value.
- Scope change is a tool for maximizing value.

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More PSPO II exam questions
- If burndown charts are used to visualize progress, what do they track?” (PSPO II)
- You work as a Product Owner for a small company and your Scrum Team employee retention rate has been falling. Data from exit interviews suggests that the Developers are:
- Which of the following practices might help the Product Owner minimize waste in developing and sustaining the Product Backlog?” (PSPO II)
- To be able to validate work by the Developers as done, it is the Product Owner’s duty to write acceptance tests for all User Stories.
- The primary accountability of a Product Owner is:
