Understanding the Scrum Master’s Role as a Management Position
The Scrum Master plays a crucial role in ensuring that the Scrum framework is properly understood and enacted within an organization. This article explores a specific exam question about the management activities for which the Scrum Master is accountable, providing detailed explanations and insights relevant to the PSM II exam.
Exam Question
Scrum Master is a management position because the Scrum Master is accountable for the following three management activities: (choose the best three answers)
- A. Reporting on the performance of a team.
- B. The way Scrum is understood and enacted within the organization.
- C. Managing the capacity and utilization of the Developers.
- D. Managing the Scrum process.
- E. Managing the project plan and project deliverables.
- F. Removing organizational impediments that limits the team’s progress and productivity.
Correct Answers
B. The way Scrum is understood and enacted within the organization.
D. Managing the Scrum process.
F. Removing organizational impediments that limits the team’s progress and productivity.
Explanation
Correct Answers
B. The way Scrum is understood and enacted within the organization: The Scrum Master is responsible for ensuring that everyone within the organization understands Scrum and how it should be enacted. This involves coaching the team and the organization, leading to a proper and effective implementation of Scrum principles and practices.
D. Managing the Scrum process: The Scrum Master is accountable for the management of the Scrum process. This includes facilitating Scrum events, ensuring that the team adheres to Scrum practices, and continuously improving the process to maximize the team’s efficiency and effectiveness.
F. Removing organizational impediments that limits the team’s progress and productivity: The Scrum Master actively works to remove any impediments that may hinder the team’s progress. This includes addressing organizational issues that affect productivity and helping the team overcome obstacles that may impede their work.
Incorrect Answers
A. Reporting on the performance of a team: While the Scrum Master may facilitate discussions about team performance, they are not responsible for formal reporting on the team’s performance. This responsibility typically falls to the Product Owner or other stakeholders.
C. Managing the capacity and utilization of the Developers: The Scrum Master does not manage the capacity and utilization of the Developers. The team is self-managing, and Developers collaboratively plan and manage their work during Sprint Planning and other Scrum events.
E. Managing the project plan and project deliverables: Scrum does not recognize traditional project management roles. The focus is on iterative development and delivering increments of value, managed by the Scrum Team collectively, rather than having a separate project manager.
Responsibilities in Scrum
- Product Owner: The Product Owner is responsible for maximizing the value of the product by managing the Product Backlog and prioritizing items based on value and stakeholder input.
- Scrum Master: The Scrum Master ensures that the Scrum framework is properly understood and enacted within the organization. They manage the Scrum process, facilitate Scrum events, and remove impediments that hinder the team’s progress.
- Developers: Developers are responsible for delivering potentially releasable increments of the product each Sprint. They collaborate to plan and execute the work, adhering to Scrum principles and practices.
Relevance to the PSM II Exam
Understanding the Scrum Master’s role and their accountability for specific management activities is crucial for the PSM II exam. It demonstrates advanced knowledge of Scrum principles and the importance of the Scrum Master’s role in facilitating and improving the Scrum process. Mastering this concept ensures that Scrum Teams can effectively implement and adhere to Scrum practices.
Key Takeaways
- The Scrum Master is accountable for how Scrum is understood and enacted within the organization.
- They manage the Scrum process, ensuring that the team follows Scrum principles and practices.
- The Scrum Master removes organizational impediments that limit the team’s progress and productivity.
Conclusion
The Scrum Master is a management position accountable for ensuring the proper understanding and enactment of Scrum, managing the Scrum process, and removing organizational impediments. Understanding these responsibilities is essential for effective Scrum implementation and success in the PSM II exam.

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More PSM II exam questions
- You are a Scrum Master entering an organization that wants to “evolve” their product development to Scrum. The organization’s teams are organized into component teams. This means that teams address one single application layer only (for example, front end, middle tier, back end, and interfaces).
- Marian is a Product Owner working on a Scrum Team on a new release for her product. Based on the average velocity of the previous release Marian estimated the project to take seven Sprints. Average velocity in the previous release was thirteen completed units of work per Sprint. Development is three Sprints underway, with four more Sprints to go until the release. Product Backlog has been stable.
- The Scrum team has been using the Daily Scrum to report Sprint progress to the Product Owner, because the Product Owner wants to track what every Developer is working on every day. What is the best thing for the Scrum Master to do?
- At the seventh Sprint Review, the stakeholders seem disappointed and angry. When asked about it, they say the product being built will not meet their needs and will cost more than they anticipated spending. What factors may have led to this?
- You are the Scrum Master for four teams working from the same Product Backlog. Several of the developers come to you complaining that work identified for the upcoming two Sprints will require full time commitment from Phil, an external specialist. As the Scrum Master what should you do to solve this upcoming problem?
