The relationship between the Product Owner and the Developers has degraded over time.
The Developers are growing increasingly angry with the Product Owner for changing the requirements all the time and not being available enough. The Product Owner is angry with the Developers for changing requirements during implementation. What guidance should the Scrum Master offer?
(choose the best answer)
A. Address why requirements change during the Sprint Retrospective. Ask the Developers and the Product Owner to talk about why the requirements are changing and consider the impact on value during this discussion.
B. Ask for a project manager or other external resource to mediate and temporarily take over for the Product Owner.
C. Take everyone to a 2-day off-site event to relax and re-align. It is liberating to take people’s minds away from work.
D. Ask each person’s functional manager to instruct their employees that they have to collaborate better, or be removed from the team.

During the Sprint Retrospective, the newest member of the Scrum Team says that his perspective and ideas have been ignored by the rest of the Developers throughout the Sprint. What three Scrum Values are touched here?
(choose the best three answers)
A. Commitment
B. Respect
C. Transparency
D. Focus
E. Openness
F. Courage

Your organization has announced a release to its user base three Sprints from now. To be able to include all functionality in the release, work needs to accelerate. The Product Owner puts some testing from the Definition of Done on hold for the next three Sprints, while adding a generic item to the Product Backlog to resolve this in a future release.
The Developers object that this will lead to technical debt. Select two ways that explain the impact of technical debt to the Product Owner.
(choose the best two answers)
A. Feature development of a next release is not allowed to start as long as there is technical debt from the current release. The Product Owner should first accept this impact before the Definition of Done can be reduced.
B. As development progresses and functionality is added upon the reduced Definition of Done, unknown errors will creep in. The system becomes more difficult to stabilize. Work for the actual release as well as future releases will be slowed down in unpredictable ways.
C. Releasing the version creates false assumptions about the actual state of the system. This is likely to result in interruptions during future Sprints in order to react to unforeseen problems arising from not having met the Definition of Done.
D. A generic Product Backlog item is not good enough. The amount of technical debt will have to be calculated and estimated much more precisely, so the total amount of extra work that needs to be budgeted is well known.

True or False: When multiple Scrum Teams work on the same product, they should employ a “Definition of Ready” to maximize their velocity. A “Definition of Ready” ensures that Sprint Planning can end within its timebox. This has a positive effect on the team’s velocity, as the team will have more time for productive work.
A. True
B. False

You are a Scrum Master helping to establish five Scrum Teams that will be building a product. You discuss with them the high level of integration that the product Increment will require by the end of their first Sprint. It is a highly anticipated product, both by consumers and by the organization. Of the options raised by the future Scrum Team members, which option do you encourage?
(choose the best answer)
A. Each Scrum Team delivers done Increments in its own area of responsibility. Upon functional acceptance at the Sprint Review, the code is isolated for future stabilization. The release date is adjusted according to the expected work and time of such integration phase.
B. Each team provides a separate Increment with the functionality added by the individual team. The Sprint Review is used to identify the work needed to integrate with the other Scrum Teams. This work is then added to the Product Backlog.
C. All Scrum Teams agree on a shared Definition of Done that describes all work needed to deliver an Increment that is the integrated sum of the work from all Scrum Teams.
D. In the first Sprint, integration is less important. The goal is to deliver business value. Functionality that is not integrated with the work of other Scrum Teams by the end of a Sprint is still reviewed to assess its potential business value. It can still be released at the Product Owner’s discretion, and silent consent of the stakeholders.

You are the Scrum Master of a Scrum Team that has one Developer who disagrees with team decisions. Their disagreements are becoming disruptive and slowing progress. The Developer often returns to earlier team decisions and re-opens the issue.
What are two ways to go about this problem?
(choose the best two answers)
A. At the Sprint Retrospective you observe whether the topic is raised. If it doesn’t happen, you check on how comfortable everybody is with the way team decisions are made.
B. To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself.
C. You go to the Human Resources department and ask them to have a conversation with the Developer based on the issues the team has raised.
D. You take the Developer aside to express your concern over their disagreements and tell them to act as a team player and to comply with the team’s decision.
E. You organize an offsite team building activity in order to establish a foundation of trust. You observe whether the problem persists after the offsite activity.