What is the purpose of facilitating ice-breaker activities?
(choose the best answer)
A. To create a fun environment for people and avoid boredom.
B. To connect people to each other and the content that will be explored during the session.
C. To use up time when the facilitator is not sure the session will fill the timebox.
D. For participants to appreciate the facilitation style of the facilitator.

There is an urgent unplanned item that the Scrum Team is being pressured to pull into their current Sprint. What facilitation technique could be used for the Scrum Team to decide whether to accept the item into the Sprint or not?
(choose the best answer)
A. The most important consideration for the Scrum Team is whether or not accepting the work would endanger the current Sprint Goal or Increment.
B. Planning Poker should be used to size the item, and then the Scrum Team can drop an item of equal size to accommodate the new item.
C. Fist of Five – so that everyone feels like they have provided input on accepting the item into the current Sprint.
D. No facilitation is needed – adding unplanned work to the Sprint is against the rules of Scrum so the item should simply not be accepted into the Sprint.

During a brainstorming session, participants raise a range of different ideas. The number of ideas generated is overwhelming and the group is unclear what to do next. The timebox is nearing the end.
What is the most efficient way to proceed?
(choose the best answer)
A. Roman vote on each idea in turn to decide whether to keep it.
B. Prompt team members to focus on one theme at a time and ask which one to start with. Start with the first suggestion.
C. Prompt the team to create an Affinity Map.
D. End the meeting with an action for one person to record, categorize, and prioritize all of the ideas.

Which facilitation technique can be useful to help the team quickly choose a few options from a much larger pool of options?
(choose the best answer)
A. Affinity mapping.
B. TRIZ.
C. Fist of Five.
D. Dot voting.
E. White Elephant.

Which of the following is NOT representative of divergent and convergent thinking in group dynamics?
(choose the best answer)
A. Quickly reaching consensus on what is the obvious solution.
B. Openness to explore a range of different perspectives, however unpleasant.
C. Working through difficult misunderstandings and frustrations to get to alignment and shared understanding.
D. Suspending judgement on ideas and being open to cultivating ideas that might feel uncomfortable.

A well-facilitated session means that we have experienced different interactive facilitation exercises during that session.
(choose the best answer)
A. False. Facilitation exercises may be involved, but not necessary.
B. True. Facilitation exercises are the best way to allow a facilitator to remain neutral in a conversation.
C. True. Facilitated exercises are the only way to make sure we hear from introverted individuals.
D. True. Facilitated exercises keep everyone engaged in sessions.