Answering: “You want to improve your team’s Ability to Innovate. Which of the following actions might help?”

You want to improve your team’s Ability to Innovate. Which of the following actions might help?
(choose the best answer)
A. Establish “No Meetings” days to help increase focus.
B. Improve the cross-functional skills of your team.
C. Do not share team members across teams.
D. All of the above.

Answering: “You want to improve your team’s Ability to Innovate. Which of the following actions might help?” Read More »

Answering: “Your company wants to expand into markets in which you do not have much experience. What is the best way to proceed?”

Your company wants to expand into markets in which you do not have much experience. What is the best way to proceed?
(choose the best answer)
A. Copy the strategy of the leading competitor until you learn more about the market.
B. Buy a smaller company who is already in this market and expand their base.
C. Run small experiments to learn about customer satisfaction gaps, then fill them.
D. Hire an expert from a competitor with experiences in this market to set strategy.

Answering: “Your company wants to expand into markets in which you do not have much experience. What is the best way to proceed?” Read More »

Answering: “A company holds a patent that gives it a virtual monopoly that makes Product A very profitable; its shareholders are very happy. What does this tell you about the value that Product A delivers to its customers?”

A company holds a patent that gives it a virtual monopoly that makes Product A very profitable; its shareholders are very happy. What does this tell you about the value that Product A delivers to its customers?
(choose the best answer)
A. Customers must be getting some value because they are buying it.
B. We do not fully know unless we actually measure customer experience.
C. All of the above.

Answering: “A company holds a patent that gives it a virtual monopoly that makes Product A very profitable; its shareholders are very happy. What does this tell you about the value that Product A delivers to its customers?” Read More »

Answering: “A team works on 3 different products, splitting their time between them because none of the products has enough work to warrant a dedicated team. What strategy on how they use their time would potentially deliver the most value to customers over time?”

A team works on 3 different products, splitting their time between them because none of the products has enough work to warrant a dedicated team. What strategy on how they use their time would potentially deliver the most value to customers over time?
(choose the best answer)
A. Focus on one product at a time, release it, then move to the next product.
B. Work a little on each product all the time, releasing when needed.
C. Either strategy will deliver the same value.

Answering: “A team works on 3 different products, splitting their time between them because none of the products has enough work to warrant a dedicated team. What strategy on how they use their time would potentially deliver the most value to customers over time?” Read More »

Answering: “An important customer has requested a set of features that they say will greatly improve your product; they claim that if you implement the features they will purchase significantly more product. The features would cause an expensive product redesign so you are hesitant to agree. You also have not heard similar feedback from other customers. What would you do in response to the request?”

An important customer has requested a set of features that they say will greatly improve your product; they claim that if you implement the features they will purchase significantly more product. The features would cause an expensive product redesign so you are hesitant to agree. You also have not heard similar feedback from other customers. What would you do in response to the request?
(choose the best answer)
A. Devise experiments to better understand their needs and possible alternatives.
B. Develop workarounds that will achieve their request without a product redesign.
C. Conduct market research to assess demand for the features with the broader market.
D. Implement the features in line with the customer’s request, relying on their experience.

Answering: “An important customer has requested a set of features that they say will greatly improve your product; they claim that if you implement the features they will purchase significantly more product. The features would cause an expensive product redesign so you are hesitant to agree. You also have not heard similar feedback from other customers. What would you do in response to the request?” Read More »

Answering: “Team A has completed 20 “points” of work in the last month, while Team B has completed 16 “points” of work in the last month. Which one has delivered more value?”

Team A has completed 20 “points” of work in the last month, while Team B has completed 16 “points” of work in the last month. Which one has delivered more value?
(choose the best answer)
A. Team A, since they have completed more work.
B. We cannot tell; work completed measures effort, not value.

Answering: “Team A has completed 20 “points” of work in the last month, while Team B has completed 16 “points” of work in the last month. Which one has delivered more value?” Read More »