Answering: “Which of the following would provide the most valuable insight into the potential value that your product could, but does not yet, deliver?”

Which of the following would provide the most valuable insight into the potential value that your product could, but does not yet, deliver?
(choose the best answer)
A. Customer satisfaction surveys showing what they like about the product.
B. Market share analysis that shows competitors and their market shares.
C. Interviews with people who tried your product but did not buy it.
D. Customer testimonials about why they chose your product.
E. All of the above.

Answering: “Which of the following would provide the most valuable insight into the potential value that your product could, but does not yet, deliver?” Read More »

Answering: “True or False: In situations where measuring customer satisfaction is difficult, measuring the satisfaction of internal stakeholders is an adequate substitute.”

True or False: In situations where measuring customer satisfaction is difficult, measuring the satisfaction of internal stakeholders is an adequate substitute.
A. True
B. False

Answering: “True or False: In situations where measuring customer satisfaction is difficult, measuring the satisfaction of internal stakeholders is an adequate substitute.” Read More »

Answering: “Your stakeholders are struggling to come to an agreement about which features are most valuable. What should you do to resolve the dispute?”

Your stakeholders are struggling to come to an agreement about which features are most valuable. What should you do to resolve the dispute?
(choose the best answer)
A. Implement a small part of the feature, deliver it to customers, and gather their feedback.
B. Facilitate a workshop in which stakeholders are allocated imaginary funds they can use to “buy a feature.”
C. Have someone who is “higher ranking” than the stakeholders make ultimate call on feature priorities.
D. All of the above.

Answering: “Your stakeholders are struggling to come to an agreement about which features are most valuable. What should you do to resolve the dispute?” Read More »

Answering: “A planned product release consists of 10 different features, each produced by a different team. Because of the complexity of these features, the release will take a long time to complete. What is the simplest way to improve Time to Market of the product?”

A planned product release consists of 10 different features, each produced by a different team. Because of the complexity of these features, the release will take a long time to complete. What is the simplest way to improve Time to Market of the product?
(choose the best answer)
A. Deliver each feature in its own smaller release, as soon as it is ready.
B. Hire more people to work on the product, to finish the features faster.
C. Automate as much of the development and testing effort as possible.

Answering: “A planned product release consists of 10 different features, each produced by a different team. Because of the complexity of these features, the release will take a long time to complete. What is the simplest way to improve Time to Market of the product?” Read More »

Answering: “Management wants to understand whether a team is effective. Which of the following measures will help them understand the team’s performance?”

Management wants to understand whether a team is effective. Which of the following measures will help them understand the team’s performance?
(choose the best answer)
A. The change in customer satisfaction measured over time.
B. The team’s ability to meet scheduled release dates.
C. The team’s planned versus actual budget performance.
D. All of the above.

Answering: “Management wants to understand whether a team is effective. Which of the following measures will help them understand the team’s performance?” Read More »