In a newly formed team, several team members have friendly relationships, but have not worked together previously professionally. What do you do to help the team begin to creatively explore how they can productively work together?
(choose the best answer)
A. They should create a timeline together for the project.
B. Conduct a 1-2-4-All for the first Sprint Goal.
C. Have a team party.
D. Facilitate the creation of a working agreement with the team.
E. Conduct a shift & share of previous work experience.

Which of the following means that a Sprint Retrospective is being poorly facilitated?
(choose the best answer)
A. The Scrum Team struggles to reach consensus on how to improve.
B. Participants get frustrated or confused.
C. The agenda is not exactly followed.
D. Several participants are quiet.

You are facilitating a Sprint Retrospective and you observe that one team member does not speak much. This person is known to be shy. What can you do to encourage participation by the less vocal team members?
(choose the best answer)
A. You respect their silence and are confident that they will speak when they want to.
B. Use an inclusive technique such as a 1-2-4-All that gives everyone in the group a chance to have their ideas heard.
C. You address the person directly by pointing out that they have not said much.
D. Create a retrospective board.

Which of the following techniques is NOT suitable for a group to reach consensus?
(choose the best answer)
A. Thirty-five.
B. Fist of five.
C. 1-2-4-All.
D. Gallery walk.
E. White elephant.

When would divergent and convergent facilitation techniques be the least appropriate technique to try?
(choose the best answer)
A. When you are engaging a large group of people in generating questions.
B. When you are trying to avoid conflict.
C. When you want to build consensus.
D. When you want to be inclusive of everyone’s ideas.

What is the White Elephant technique?
(choose the best answer)
A. An ideation workshop focused on producing ambitious ideas.
B. A technique used to identify Product Backlog items to be removed from the Product Backlog by focusing on those that have lowest predicted return of investment.
C. It is a way for a group to order a list of items that encourages equal participation by team members.
D. A way for a group to collaboratively build consensus around a single proposal.
E. It is a brainstorming technique used to identify hidden assumptions.