Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product. The stakeholder is unhappy with the quality of the product. What are two good options for the Scrum Master?
(choose the best two answers)
A. Coach the Product Owner on how to talk with the Developers about this concern.
B. Explain to the Product Owner that it’s up to the Developers to decide on acceptable quality standards.
C. Encourage the Product Owner to put quality specifications on the Product Backlog and express the stakeholder’s concern to the Developers.
D. Wait to bring this up until the Sprint Retrospective.
E. Bring the concern to the testers to improve how the Product is verified.

In accordance with Scrum theory, how should a group of 100 people be divided into multiple Scrum Teams?
(choose the best answer)
A. Check with the allocation department to see who has worked together before and make these the first teams.
B. Understanding the product, the product vision and the rules of the Scrum framework, the people divide themselves into teams.
C. Create a matrix of skills, seniority, and level of experience to assign people to teams.
D. It does not matter since you can rotate the teams every Sprint to spread knowledge.

A Scrum Team is experiencing a growing list of impediments. Which techniques would be most helpful in this situation?
(choose the best two answers)
A. The Scrum Master discusses the impediments with the Scrum Team.
B. As a Scrum Team, prioritize the list and work on them in order.
C. Arranging a triage meeting with management.
D. The Product Owner should add the open impediments to the Product Backlog.

What techniques could the Scrum Master use when the Scrum Team gets caught in an internal disagreement about which agile practices to apply?
(choose the best two answers)
A. Use coaching techniques like open questions and active listening.
B. Ask an external agile coach what they recommend.
C. Involve the complete Scrum Team in making a decision.
D. Ask team members to take the issue up with the company’s Human Resources department.

What is the typical size for a Scrum Team?
(choose the best answer)
A. 10 or fewer.
B. 9.
C. At least 7.
D. 7 plus or minus 3.

You are the Scrum Master on a newly formed Scrum Team. Which two of the following activities would probably help the team in starting up?
(choose the best two answers)
A. Ensure the team understands they need a Definition of Done.
B. Ensure the Scrum Team members have compatible personalities.
C. Have the manager for each Developer introduce their direct reports and go over their responsibilities on the Scrum Team.
D. Ask the Product Owner to discuss the product, its vision, history, goals, and context, as well as answer questions.
E. Introduce a bonus system for the top performers in the team.