You are the Scrum Master of a Scrum Team that has one Developer who disagrees with team decisions. Their disagreements are becoming disruptive and slowing progress. The Developer often returns to earlier team decisions and re-opens the issue.
What are two ways to go about this problem?
(choose the best two answers)
A. At the Sprint Retrospective you observe whether the topic is raised. If it doesn’t happen, you check on how comfortable everybody is with the way team decisions are made.
B. To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself.
C. You go to the Human Resources department and ask them to have a conversation with the Developer based on the issues the team has raised.
D. You take the Developer aside to express your concern over their disagreements and tell them to act as a team player and to comply with the team’s decision.
E. You organize an offsite team building activity in order to establish a foundation of trust. You observe whether the problem persists after the offsite activity.

The Scrum Master is a Servant Leader. How does a Scrum Master demonstrate Servant Leadership?
(choose the best two answers)
A. The Scrum Master facilitates Scrum Events as requested or needed.
B. The Scrum Master coaches the Developers, the Product Owner and the organization how to work empirically.
C. The Scrum Master never intervenes in matters of the Developers, maximizing their autonomy and freedom.
D. The Scrum Master resolves every impediment that the Scrum Team runs into.