What is the way to determine if the Product Owner is interacting with the Developers enough throughout a Sprint?
(choose the best answer)
A. Check the Daily Scrum reports to see whether the Product Owner was present at the majority of the Daily Scrum meetings.
B. Observe whether the Product Owner is satisfied with the Increment at the Sprint Review.
C. Observe whether the Developers need to ask the Product Owner questions at times other than during the Daily Scrum.
D. Determine the percentage of time the Product Owner is required to be present with the Developers. Control whether the Product Owner’s average presence is around this figure.

You are a Scrum Master employed by the IT department. The IT manager considers adopting Scrum for a new project. He wonders however what the value is in having all team members attend this meeting called “Daily Scrum” every day. The organization already has its employees attending so many mandatory meetings.
What are two outcomes of the Daily Scrum you inform him about, to express the importance of the Daily Scrum?
(choose the best two answers)
A. During the Daily Scrum the Developers will bring up problems that are hindering their progress, and for which they have no means to resolve. They will inform you as a Scrum Master, so you can take care of them and help the team be more productive.
B. Through the short, daily alignment of the Daily Scrum the Developers grow and improve a shared understanding of the most important work to be undertaken next, in the next 24 hours, to achieve the best possible progress toward the Sprint Goal. This daily opportunity to inspect and adapt will enable the Developers to best tackle any unforeseen circumstances that might otherwise disrupt the team’s progress.
C. The Developers will produce a status report indicating what each individual has done the past working day, and how much time that has taken. The accumulated reports will support discussing how the Sprint went at the Sprint Review meeting. It will provide detailed insights into the accuracy of estimates versus actual time spent, which can be used to create better estimates at the subsequent Sprint Planning meeting.
D. The Daily Scrum serves for the Developers to report to you, as a Scrum Master, all updates on the tasks for the Sprint, as registered in the Sprint Backlog. You can then use the Developers’ updates to plan their work for the next day, making sure that every member is assigned the right tasks.
E. During the Daily Scrum, the Developers need to update the Scrum board with their current status and progress, at a task level. This is crucial to ensure that the IT manager can go up to the room at any possible time and control the team’s actual progress.

You are the Scrum Master for four teams working from the same Product Backlog. Several of the developers come to you complaining that work identified for the upcoming two Sprints will require full time commitment from Phil, an external specialist. As the Scrum Master what should you do to solve this upcoming problem?
(choose the best answer)
A. Prepare the Sprint Backlogs each day for the teams so Phil can spend some time in each team.
B. Allocate Phil to one team per Sprint, so that over four Sprints every team will have had the support it requires.
C. Consult with the Scrum Teams on how they want to handle this problem, and help them implement their preferred solution.
D. Ask Phil for a plan to hire and train additional people in his domain, and in the meantime work with the Product Owner and the Scrum Teams to re-prioritize the work so that tasks not depending on Phil can be done first.

A few members of the Scrum Team discuss work that is not being done. Some say it is part of the Definition of Done; others say it isn’t. After an hour of angry discussion, someone starts making personal insults and the anger level goes way up. What is the best action for the Scrum Master to take?
(choose the best answer)
A. Defuse the conflict. Take the Definition of Done and tell the Scrum Team members how to interpret it so they can autonomously decide whether the debated work is or is not part of it.
B. End the discussion. Make the call whether the work is or is not part of the Definition of Done. Identify who is involved in the conflict and decide on their further presence on the team.
C. Conduct a session to help the entire team resolve the conflict, create a uniform Definition of Done, and become effective again. Remind the team that conflicting ideas are natural, but making it personal doesn’t help.
D. Take the people involved aside. Ask them to resolve the situation outside of the team, if required through their managers. The goal is to maintain stability in the team.

What are two ways in which technical debt relates to velocity?
(choose the best two answers)
A. They are not related because technical debt should be resolved by the support or operations department, not by the Scrum Team.
B. Velocity may unexpectedly drop when the Developers run into technical debt while attempting to complete new Product Backlog items.
C. A Scrum Team can artificially increase its velocity by incurring technical debt.
D. Adding technical debt items to the Product Backlog to get estimated and added to your velocity forecasts can guarantee predictability.

You are a Scrum Master for a Scrum Team and one of the developers approaches you and says: Every Sprint we are not completing regression testing for all of the selected Product Backlog items in the Sprint. Regression testing is part of the Definition of Done. We have discussed with the Product Owner and decided to change the Definition of Done to remove regression testing.
Which two actions are appropriate in this situation?
(choose the best two answers)
A. Disagree with the decision and tell them that having a stringent Definition of
Done is important for the quality of the product, and they need to follow it.
B. Agree with altering the Definition of Done as the Developers and Product Owner are in agreement.
C. Ask the Developers and the Product Owner what problem they are going to solve by altering the Definition of Done and removing regression testing from it. Will this raise transparency or improve quality?
D. Ask the Developers and Product Owner, “Does removing regression
testing from the Definition of Done allow the team to produce potentially
releasable increments at the end of every Sprint?”