Answering: “What might indicate to a Product Owner that they need to work more with the Scrum Team?” (PSPO I)

If the Increment at the Sprint Review is not what the Product Owner thought she asked for, she needs to work more closely with the Scrum Team. That gap shows the Developers and Product Owner did not build a shared understanding during the Sprint.

Exam Question

What might indicate to a Product Owner that they need to work more with the Scrum Team?
(choose the best answer)
A. She is not working full time with the Scrum Team.
B. The Increment presented at the Sprint Review does not reflect what she thought she had asked for.
C. People leave the Scrum Team.
D. The acceptance criteria do not appear to be complete.

Correct Answer

B. The Increment presented at the Sprint Review does not reflect what she thought she had asked for.

Why This Is the Correct Answer

The Product Owner is accountable for “creating and clearly communicating Product Backlog items” and for making sure the Product Backlog is understood. Understanding comes from conversation during refinement and throughout the Sprint, when “scope may be clarified and renegotiated with the Product Owner as more is learned.” A surprise at the Sprint Review means those conversations did not happen often enough. The fix is more collaboration with the Developers, not more documentation or acceptance criteria written in isolation.

Why the Other Options Are Wrong

A. She is not working full time with the Scrum Team. Scrum does not require a full-time Product Owner. What matters is whether she is available enough for shared understanding.

C. People leave the Scrum Team. Turnover can have many causes and does not specifically point to the Product Owner’s level of engagement.

D. The acceptance criteria do not appear complete. Acceptance criteria are optional and evolve over time. Incomplete criteria alone do not show a collaboration problem.

Exam Tip

Look for evidence of a broken shared understanding, such as a surprise at the Sprint Review. That is the signal for more Product Owner collaboration.

Key Takeaways

• Surprises at the Sprint Review reveal a gap in shared understanding.
• Product Owners clarify items with the Developers throughout the Sprint.
• Collaboration matters more than full-time presence or documents.