PSPO I exam question

Answering: “True or False: Sprint Reviews are an opportunity to collect customer feedback.”

By Hiro TakashimyaUpdated
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True. The Sprint Review is a natural place to get feedback from customers and other stakeholders on what was built. That feedback shapes what the team does next.

Exam Question

True or False: Sprint Reviews are an opportunity to collect customer feedback.
A. True
B. False

Correct Answer

A. True

Why This Is the Correct Answer

The Scrum Guide says “the purpose of the Sprint Review is to inspect the outcome of the Sprint and determine future adaptations.” It describes the Scrum Team presenting results to key stakeholders, who then work together on what to do next. Customers are often among those stakeholders. Seeing the Increment lets them say what works, what is missing and what has changed in their world. The Product Backlog may then be adjusted to reflect new opportunities. This is why the Guide warns against limiting the Sprint Review to a presentation: it is a working session meant to gather feedback.

Why the Other Options Are Wrong

B. False Collecting stakeholder feedback is part of the Sprint Review’s purpose. Calling it out of scope would turn the event into a one-way demo.

Exam Tip

If a question asks whether the Sprint Review involves feedback, the answer is yes. It is a two-way working session, not a sign-off or a presentation.

Key Takeaways

  • The Sprint Review is a working session with stakeholders.
  • Customer feedback can reshape the Product Backlog.
  • The event inspects the outcome and adapts what comes next.
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