A Scrum Team consists of Developers, one Product Owner and one Scrum Master. Users and customers are stakeholders, not members of the Scrum Team.
Exam Question
A Scrum Team is a cohesive unit of professionals that consists of which of the following?
(choose all that apply)
A. Developers.
B. Users.
C. Customers.
D. One Product Owner.
E. One Scrum Master.
Correct Answer
A, D and E.
Why This Is the Correct Answer
The Scrum Guide states “The Scrum Team consists of one Scrum Master, one Product Owner, and Developers.” It describes this as a cohesive unit of professionals focused on one objective at a time, the Product Goal, and adds that “Within a Scrum Team, there are no sub-teams or hierarchies.” Users and customers matter a great deal to the team. They give feedback at the Sprint Review and shape the Product Backlog through the Product Owner. But they are stakeholders outside the team. The word “one” in options D and E matters, because Scrum does not allow several Product Owners or Scrum Masters on a team.
Why the Other Options Are Wrong
B. Users. Users are stakeholders. They give feedback but are not members of the Scrum Team.
C. Customers. Customers are stakeholders whose needs the Product Owner represents in the Product Backlog. They are not team members.
Exam Tip
In “choose all that apply” questions about team membership, list the three accountabilities and nothing else. Anyone outside them is a stakeholder.
Key Takeaways
- A Scrum Team has one Product Owner, one Scrum Master and Developers.
- Users and customers are stakeholders.
- There are no sub-teams or hierarchies in a Scrum Team.

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