Commitment and Accountability in Scrum
Understanding the proper commitments in Scrum and how to handle under-deliveries is essential for Agile leadership. This article discusses the appropriate response to a Scrum Team’s failure to deliver all committed Product Backlog Items during a Sprint.
Exam Question
You manage a product development organization. You attend a Sprint Review for one of the Scrum Teams in your organization. The Product Owner explains that the Developers only delivered 5 of the 7 Product Backlog Items they committed to during Sprint Planning, apologizes on behalf of the team, and promises higher productivity in the next Sprint. What do you think about this?
(choose the best answer)
A. The team should not commit to Product Backlog Items; they should commit to a Sprint Goal.
B. It is at least good that the Product Owner accepts responsibility for her team and commits to improving.
C. The team needs to work on improving their estimation ability.
D. The team obviously has trouble living up to their commitments. Look at the results from the Sprint Retrospective to see what they are doing to improve.
Correct Answer
A. The team should not commit to Product Backlog Items; they should commit to a Sprint Goal.
Explanation
Correct Answer
A. The team should not commit to Product Backlog Items; they should commit to a Sprint Goal:
In Scrum, the commitment is to the Sprint Goal, not to specific Product Backlog Items. The Sprint Goal provides a clear, overarching objective for the Sprint, and the selected Product Backlog Items are just a means to achieve that goal. By focusing on the Sprint Goal, the team can adapt their work as needed during the Sprint to meet the goal, rather than feeling bound to a fixed set of items. This flexibility is key to responding to changes and ensuring the most valuable work is completed.
Incorrect Answers
B. It is at least good that the Product Owner accepts responsibility for her team and commits to improving:
While taking responsibility is important, the focus should be on understanding and addressing the root causes of under-delivery rather than merely promising to improve productivity. The commitment should be on the Sprint Goal, not on delivering a fixed number of Product Backlog Items.
C. The team needs to work on improving their estimation ability:
Improving estimation is always beneficial, but the primary issue here is the misunderstanding of what the team is committing to. The focus should be on the Sprint Goal rather than the specific items.
D. The team obviously has trouble living up to their commitments. Look at the results from the Sprint Retrospective to see what they are doing to improve:
While it is important to use retrospectives to improve, the root issue is the nature of the commitment. The team should be committing to the Sprint Goal rather than a specific set of Product Backlog Items.
Agile Leadership Insights
- Sprint Goal Commitment: Ensure that teams commit to achieving the Sprint Goal rather than a fixed set of Product Backlog Items.
- Flexibility and Adaptation: Encourage teams to remain flexible and adapt their work to achieve the Sprint Goal.
- Root Cause Analysis: Use retrospectives to understand and address the root causes of under-delivery.
Relevance to the PAL I Exam
Understanding the proper commitments in Scrum and how to manage under-deliveries is crucial for the PAL I exam. This knowledge demonstrates the ability to lead teams effectively and ensure they are focusing on the right objectives.
Key Takeaways
- Teams should commit to the Sprint Goal, not to specific Product Backlog Items.
- Flexibility and adaptation are key to achieving the Sprint Goal.
- Use retrospectives to address root causes and improve team performance.
Conclusion
In Scrum, teams should commit to the Sprint Goal rather than a fixed set of Product Backlog Items. This approach allows for flexibility and adaptation, ensuring that the most valuable work is completed.

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More PAL I exam questions
- You manage a development organization. One of your Scrum Teams is continually interrupted by unplanned work related to production incidents for a legacy application unrelated to their product. A few team members have historical knowledge of the legacy application. How should the Scrum Team manage the interruption and unplanned work?
- You manage a product development organization. Some of your teams determine that they need access to a “production-like” test environment so that they can assess the scalability of their application as they build it. Current processes stipulate that expensive “production-like” test environments are only available as part of final application acceptance testing, just prior to releasing the application to production. Earlier access is not possible because other teams are using the pre-production test environments. Which two of the following strategies would you pursue?
- Who is accountable for ensuring that the product has value for its users/customers?
- You are the manager of a team and a disagreement arises between Developers about the technical approach the team should use to solve a particular challenge. The debate gets quite heated, and there does not seem to be a compromise position. How should the team proceed?
- What is an important responsibility of an agile leader?
