Stakeholder Engagement in Scrum
A common misconception in Scrum is that the Scrum Team’s interaction with stakeholders is limited to the Sprint Review. This belief can restrict valuable communication and feedback loops that are essential for the team’s success.
Exam Question
True or False: A Scrum Team is only allowed to meet with stakeholders during Sprint Review.
A. True
B. False
Correct Answer
B. False
Explanation
Correct Answer
False (B):
Scrum encourages continuous collaboration and communication between the Scrum Team and stakeholders throughout the entire Sprint. While the Sprint Review is a formal event for presenting the Increment and gathering feedback, it is not the only opportunity for interaction. The Product Owner, in particular, frequently engages with stakeholders to refine the Product Backlog and ensure the team is working on the most valuable items.
Incorrect Answer
True (A):
Limiting stakeholder interaction to the Sprint Review contradicts Scrum principles. Effective communication and collaboration are key to responding to change and delivering value.
Responsibilities in Scrum
- Product Owner: Ensures the Product Backlog is ordered and refined to maximize value and align with the team’s capacity. Develops and explicitly communicates the Product Goal. Creates and clearly communicates Product Backlog items. Represents the needs of many stakeholders in the Product Backlog. Optimizes the value of the work the Scrum Team does by making informed decisions on the Product Backlog.
- Scrum Master: Coaches the team in Scrum practices, removes impediments, and facilitates team events to ensure productivity and adherence to Scrum principles. Helps everyone understand Scrum theory and practice within the Scrum Team and the organization. Ensures that Scrum events are productive and kept within the timebox.
- Developers: Collaborate to create the Sprint Goal and the Sprint Backlog, ensuring all work aligns with the Sprint Goal. Complete all tasks necessary to deliver a potentially shippable Increment, including ensuring that all Product Backlog items meet the Definition of Done.
Relevance to the PSM I Exam
Understanding the importance of stakeholder engagement and the flexibility of Scrum events is crucial for the PSM I exam. Recognizing that interactions are not confined to specific events helps in answering questions about collaboration and communication within the Scrum framework.
Key Takeaways
- Stakeholder Engagement: Scrum promotes ongoing communication with stakeholders, not limited to Sprint Reviews.
- Product Owner’s Role: The Product Owner often interacts with stakeholders to refine the Product Backlog.
- Scrum Events: While the Sprint Review is a key event for feedback, it is not the only time stakeholders can interact with the Scrum Team.
Conclusion
Effective stakeholder engagement is a cornerstone of Scrum.

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More PSM I exam questions
- Which Scrum Value is affected by a lack of trust in the Scrum Team?
- Commitment is essential to achieve the benefits of Scrum. What actions demonstrate the commitment of Scrum Team members?
- What is the role of management in Scrum?
- Which statement best describes the Sprint Review?” (PSM I)
- The Sprint Review is mainly an inspect and adapt opportunity for which group?” (PSM I)
