Answering: “Scrum Teams consist of people. People often have different opinions about how things should be done. They sometimes are emotional without obvious cause. If a Scrum Team gets caught in a conflict, its productivity will suffer.”
Scrum Teams consist of people. People often have different opinions about how things should be done. They sometimes are emotional without obvious cause. If a Scrum Team gets caught in a conflict, its productivity will suffer.
What role does the Scrum Master play in a conflict-situation?
What techniques should the Scrum Master employ?
If the Scrum Team is struggling to deliver value and stays in conflict regardless of the Scrum Team’s efforts, what should the Scrum Master do?
