Under what circumstances does an organization need an empirical approach to solving a problem?
(choose the best answer)
A. When the market is changing rapidly.
B. When working with new and unproven technology.
C. When business risk is high.
D. When technical risk is high.
E. All of the above.

An empirical approach is best suited to solving problems that are:
(choose the best answer)
A. Simple, in which cause and effect is relatively direct.
B. Chaotic, in which there is no clear relationship between cause and effect.
C. Complicated, in which cause and effect requires some analysis to understand.
D. Complex, in which cause and effect are only understandable with experience.

Your product is used by millions of people. You devise an experiment to test whether a particular feature, which you expect to be widely used, achieves its intended effect. Your data shows that it does, but the response is far lower than you expected. What should you do?
(choose the best answer)
A. Devise a new experiment to understand whether usability issues are preventing use.
B. Re-run the experiment for a longer period to gather more responses.
C. Accept the result of the experiment and move on to work on additional features.

For an organization to maximize their results, what essential contribution do executives need to make?
(choose the best answer)
A. Propose ideas for projects.
B. Establish clear goals and target measures for the organization.
C. Establish plans to meet goals and track progress against plans.
D. Determine resource allocations for strategic cross-organization initiatives.
E. All of the above.

In the context of an empirical approach, a requirement:
(choose the best answer)
A. Is a hypothesis about how a product or service can improve the value experienced by customers or users.
B. Needs to be validated with stakeholders who will determine whether it is implemented correctly.
C. Is a description of the behaviour that the product or service needs to deliver in order to be successful.
D. All of the above.

How do you know whether your product provides value?
(choose the best answer)
A. When investors are happy with their returns.
B. When employees are happy with their work environment.
C. When internal stakeholders are happy with the product.
D. When customers are happy and engaged with the product.