You are the Scrum Master for four teams working from the same Product Backlog. Several of the developers come to you complaining that work identified for the upcoming two Sprints will require full time commitment from Phil, an external specialist. As the Scrum Master what should you do to solve this upcoming problem?
(choose the best answer)
A. Prepare the Sprint Backlogs each day for the teams so Phil can spend some time in each team.
B. Allocate Phil to one team per Sprint, so that over four Sprints every team will have had the support it requires.
C. Consult with the Scrum Teams on how they want to handle this problem, and help them implement their preferred solution.
D. Ask Phil for a plan to hire and train additional people in his domain, and in the meantime work with the Product Owner and the Scrum Teams to re-prioritize the work so that tasks not depending on Phil can be done first.

A few members of the Scrum Team discuss work that is not being done. Some say it is part of the Definition of Done; others say it isn’t. After an hour of angry discussion, someone starts making personal insults and the anger level goes way up. What is the best action for the Scrum Master to take?
(choose the best answer)
A. Defuse the conflict. Take the Definition of Done and tell the Scrum Team members how to interpret it so they can autonomously decide whether the debated work is or is not part of it.
B. End the discussion. Make the call whether the work is or is not part of the Definition of Done. Identify who is involved in the conflict and decide on their further presence on the team.
C. Conduct a session to help the entire team resolve the conflict, create a uniform Definition of Done, and become effective again. Remind the team that conflicting ideas are natural, but making it personal doesn’t help.
D. Take the people involved aside. Ask them to resolve the situation outside of the team, if required through their managers. The goal is to maintain stability in the team.

What are two ways in which technical debt relates to velocity?
(choose the best two answers)
A. They are not related because technical debt should be resolved by the support or operations department, not by the Scrum Team.
B. Velocity may unexpectedly drop when the Developers run into technical debt while attempting to complete new Product Backlog items.
C. A Scrum Team can artificially increase its velocity by incurring technical debt.
D. Adding technical debt items to the Product Backlog to get estimated and added to your velocity forecasts can guarantee predictability.

You are a Scrum Master for a Scrum Team and one of the developers approaches you and says: Every Sprint we are not completing regression testing for all of the selected Product Backlog items in the Sprint. Regression testing is part of the Definition of Done. We have discussed with the Product Owner and decided to change the Definition of Done to remove regression testing.
Which two actions are appropriate in this situation?
(choose the best two answers)
A. Disagree with the decision and tell them that having a stringent Definition of
Done is important for the quality of the product, and they need to follow it.
B. Agree with altering the Definition of Done as the Developers and Product Owner are in agreement.
C. Ask the Developers and the Product Owner what problem they are going to solve by altering the Definition of Done and removing regression testing from it. Will this raise transparency or improve quality?
D. Ask the Developers and Product Owner, “Does removing regression
testing from the Definition of Done allow the team to produce potentially
releasable increments at the end of every Sprint?”

Five new Scrum Teams have been created to build one product. A few of the developers ask the Scrum Master who will coordinate the work between the different teams. What should the Scrum Master do?
(choose the best answer)
A. Visit the five teams each day to facilitate alignment and synchronization of their Sprint Backlogs.
B. Teach them that it is their responsibility to form their teams of people with the skills and knowledge to create an integrated Increment by the end of every Sprint.
C. Advise the teams to reduce interdepence by working in separate branches and organizing a specific Sprint every four development Sprints to handle integration.
D. Collect the Sprint tasks from the teams at the end of their Sprint Planning and merge that into a consolidated plan for the entire Sprint.
E. Teach the Product Owner to work with the lead developers on ordering Product Backlog in a way to avoid too much technical and development overlap during a Sprint.

You have just been hired as a Scrum Master by a company new to Scrum. The company wants to use Scrum to build a new product that was conceived by the product management department. You will be the Scrum Master of two new teams that will build a first version of the product. The product management department assigns two new Product Owners, but wants more advice about the required participation with the new Scrum Teams. Which two suggestions would you offer?
(choose the best two answers)
A. Each Scrum Team has a separate Product Backlog, holding each team’s assigned requirements.
B. A single Product Backlog should be maintained holding all requirements for the new product.
C. Two Product Owners are necessary, one for each Scrum Team. They report to an overarching chief Product Owner.
D. Having one Product Owner will improve the clarity of accountability to the teams and to the product management department.