What is the most important benefit of an Agile approach?
(choose the best answer)
A. It helps organizations better satisfy customers.
B. It helps organizations to deliver faster.
C. It helps organizations to deliver on commitments.
D. It helps organizations reduce costs.

Which statement best describes a responsibility of the Scrum Master?
(choose the best answer)
A. Optimizing the value of the work the Scrum Team performs.
B. Helping the Scrum Team to improve their ability to deliver.
C. Managing the project and ensuring that the work meets the commitments to the stakeholders.
D. Keeping stakeholders informed and happy.
E. Directing the Developers.

You manage a development organization. The organization currently rewards individual performance bonuses to only a few top-performers on a yearly basis. As a result, only one member of a team might get a bonus, while all others get nothing. Some of your teams feel that this is unfair, since everyone on a team contributes to the success or failure to achieve goals. They would like to move toward team bonuses.
What do you think needs to be done?
(choose the best answer)
A. Nothing; you value high-performers and want to reward their contributions.
B. Allocate the bonus to the team and let them decide how to split-up the bonus.

True or False: Managers make good Scrum Masters because they are already used to organizing and running teams.
A. True
B. False

As a manager during your discussions with Developers, you observe that they do not feel connected to the work they are doing. They lack engagement and seem to be just going through the motions. What should you do?
(choose the best answer)
A. Create a bonus pool with a monthly award for the team member that contributes most to customer success.
B. Implement a reward system based on customer satisfaction, in which a team’s boss is based on how much customer satisfaction improved.
C. Help the team to create a shared and compelling vision for the product.
D. Hold a team-building event with motivational speakers and group activities to try to boost the team’s morale.

You manage a product development organization. Susan, a Developer comes to you, frustrated with how her team is making decisions. She has many years of experience in a particular technology and feels her opinion is not being respected. Susan asks for your help in getting the other members of the team to consult with her on technology decisions in her area of expertise. You deeply respect her opinion and feel that she may have a point. To respond, you decide to:
(choose the best answer)
A. Meet with the team to discuss Susan’s concerns, explaining how you feel that her views should be respected.
B. Ask Susan whether she has discussed the issue with her other team members, and whether she has raised the issue with the Scrum Master.
C. Help Susan find a position on another project where her skills are needed, and where she is likely to be more respected.
D. Encourage Susan to enlist the Scrum Master’s help in learning how to become a better coach and mentor to other team members.