Resolving Issues with Delivering a Working Product Increment
When a Scrum Team fails to deliver a working product increment for several Sprints in a row, it is crucial to identify who is responsible for resolving the situation to ensure the team can get back on track.
Exam Question
When a Scrum Team fails to deliver a working product increment for several Sprints in a row, who is responsible for resolving this situation?
(choose the best answer)
A. The Developers.
B. The Product Owner.
C. The Team Lead.
D. The Project Manager.
E. The Scrum Team.
F. All of the above.
Correct Answer
E. The Scrum Team.
Explanation
Correct Answer
E. The Scrum Team:
In Scrum, accountability for the team’s performance lies with the entire Scrum Team, which includes the Developers, the Product Owner, and the Scrum Master. The team as a whole is responsible for delivering increments of the product that meet the Definition of Done. If the team is consistently failing to deliver, it indicates issues that need to be addressed collectively, with each role contributing to the solution:
- Developers: Focus on how they are building the product and ensure they are following best practices and adhering to the Definition of Done.
- Product Owner: Ensure that the Product Backlog is well-ordered and that the requirements are clear and understood by the team.
- Scrum Master: Facilitate the process, help the team identify and remove impediments, and ensure that Scrum practices are being followed.
Incorrect Answers
A. The Developers:
While the Developers play a significant role in delivering the product increment, they are not solely responsible for resolving the situation. Collaboration with the Product Owner and Scrum Master is essential.
B. The Product Owner:
The Product Owner ensures that the team is working on the most valuable items, but cannot resolve delivery issues alone. It requires a team effort.
C. The Team Lead:
In Scrum, there is no role specifically designated as a Team Lead. Leadership is a shared responsibility among the team members, and the Scrum Master helps guide the process.
D. The Project Manager:
Scrum does not include a Project Manager role. Responsibilities typically associated with project management are distributed among the Scrum Team, with the Scrum Master facilitating the process.
F. All of the above:
This option includes roles not present in Scrum (Team Lead, Project Manager) and suggests individual accountability rather than a team effort. Scrum emphasizes collective responsibility.
Agile Leadership Insights
- Collective Responsibility: The Scrum Team is collectively responsible for its successes and failures. Collaboration and open communication are key to resolving issues.
- Role Clarity: Each member of the Scrum Team has distinct responsibilities that contribute to the overall success of the team.
- Continuous Improvement: Regular retrospectives and continuous improvement practices help the team identify and address issues that hinder their ability to deliver working increments.
Relevance to the PAL I Exam
Understanding the collective responsibility of the Scrum Team in resolving issues and ensuring successful delivery is crucial for the PAL I exam. It demonstrates knowledge of Scrum principles and effective team dynamics.
Key Takeaways
- The Scrum Team is collectively responsible for resolving issues with delivering working product increments.
- Each role within the Scrum Team contributes to identifying and addressing problems.
- Continuous improvement and collaboration are essential to overcoming challenges and improving team performance.
Conclusion
When a Scrum Team fails to deliver a working product increment for several Sprints, the entire Scrum Team is responsible for resolving the situation. This collective responsibility ensures that all aspects of the process are addressed, leading to improved performance and successful delivery.

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More PAL I exam questions
- Of the following choices, what is the most effective way a Scrum Master can keep a Scrum Team working at its highest level of productivity?” (PAL I)
- Which of the following will NOT help a team increase its frequency of delivery?
- You manage a product development organization. You are looking at the progress reports from a number of Scrum Teams in your organization, when you notice that while most teams have a velocity of 35-40 story points per Sprint, one team consistently delivers only 15-20 per Sprint. Is this a cause for concern?
- True or False: Lead Time is a measure of the time it takes to go from having an idea to the point where a customer experiences the benefit of that idea, and customer acceptance feedback has been gathered. This means that Lead Time is a way to measure business agility.
- You are the Director responsible for a significant new multi-team, multi-product initiative. How would you help the teams get started?” (PAL I)
